Mountain Residences – Privacy & Cookie Policy

Introduction
This policy states how your data is collected, where your data is stored and for which purposes your data will be used. By using the website,by filling in our online contact form or subscribing to our newsletter, you agree to this use. The website contain slinks to other websites. The policy and procedures described here do not apply to those sites.  

Mountain Residences B.V.
This is the Privacy & Cookie Policy of Mountain Residences B.V. There are situations that require Mountain Residences to collect and store your personal data. It is in your best interest to know what will be done with this data and how you can voice your personal wishes regarding your data storage. 

Mountain Residences B.V.
Heumensebaan 19a
6561 CJ Groesbeek
The Netherlands

www.mountain-residences.com

What data we collect, why we collect it and how we storage your (personal) data
Your personal data is collected with the purposes of contacting you with relevant information about our projects and services. This data is certified by you through:

  • your completion of the website contact detail. We will contact you by email or phone about your specific request related to our services. This information includes:
    • Your full name
    • Your email address
    • Your telephonenumber
    • Project requirements

Whenever you contact Mountain Residences via the contact form, all data that is being sent, such as your name and email address, will be stored on the mail server (Hostnet). Emails will be stored at most two years after you have sent them.

  • your subscription to our mailing list. When you choose to subscribe to our mailing list, your email address and name will automatically be stored in the appropriate list within Mailchimp, as we use Mailchimp to send out our newsletter.

The period of storing your data in Mailchimp has no end date. You can unsubscribe to the newsletter whenever you want via the link that can be found at the bottom of every newsletter, or through sending an email to info@mountain-residences.com. 

  • direct contact by email. Whenever you contact Mountain Residences via e-mail, all data that is being sent, such as your name and email address, will be stored on the mail server (Hostnet). Emails will be stored at most two years after you have sent them.

We also monitor the use of our website by collecting data through the use of Google Analytics and cookies. We may automatically collect non-personal information. This information includes your website use information e.g. geographical location, device and browser, your activity on this website and where you exit from. We collect this data to continually improve our online services. Data on the website that is stored by Google Analytics can be stored for indefinite duration within Google Analytics.

We are committed to ensuring that your information is secure.We will collect and store only relevant information. Some of your data will be stored for a longer period of time by Mountain Residences B.V, but no longer then needed to provide you with our services.

Sharing your personal data 
We never sell any data onto third parties and will only share data when you have given us permission in order to provide our full services. For example, at your request we may pass on your contact details to other serviceproviders, such as mortgage lenders, notaries, or accountants etc. Any data used by such parties will be done at your request and used only to provide the service which you require. Mountain Residences preserves their right to make your personal data public when they are legally obliged to.

Google Analytics
Mountain Residences uses GoogleAnalytics to analyse the use of the website and to understand the website visitors behaviour on the site. We do this in order to constantly improve our website services. We do this through cookies and by proceeding beyond our homepage, you consent to our Privacy and Cookie policy. 

Google Analytics, is a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google Remarketing also uses “cookies”, which are text files stored on your computer, in order to enable a more targeted advertising. The information generated by the cookie about your use of the website will usually be transmitted to and stored by Google on servers in the United States. In case of an activation of the IP address anonymization on this website, the IP address of the users will be shortened by Google within the territory of member states of the European Union or in other contract states of the EEC agreement. Only in exceptional cases the full IP address will be transmitted to a server of Google in the USA and shortened there. The IP address anonymization is activated on this website. Google will use this information by order of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser to Google in the context of Google Analytics will not be associated with any other data held by Google. You may impede the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, users may prevent the collection of the data created by the cookie and related to the use of the website (including your IP address) by Google as well as the processing of these data by Google, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser-add-on or in browsers on mobile devices, click on “deactivate” in order to avoid the collection of data by Google Analytics on this website. If you do this, an opt-out cookie will be placed on your device. If you delete the cookies, you have to click on this link again. 

How we use website cookies
Cookies are small pieces of information which are sent to your device when you visit a website which store and sometimes track information about your use of our site. When you enter our site our webserver sends a cookie to your computer which allows us to recognize your computer. We use cookies to improve your user experience and the quality of our site and services.

The data we collect from our website cookies enables us to use GoogleAnalytics. This information includes: your IP address, geographical location, device, browser, devicetype, URL referrals, your activity on our website and where you exit from.

By proceeding beyond our homepage, you consent to our cookie settings and agree that you understand this privacy and cookie policy which explains how you can manage your cookie choices and preferences. If you want to delete any cookies that may already be on your computer or device, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in the future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

Users may influence the use of cookies. Most browsers have an option which allows you to restrict or completely block the use of cookies. However, please be informed that use of the website and in particular the use comfort may be restricted without cookies.

You can manage the use of many online ads cookies of companies via de US website http://optout.aboutads.info or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/. 

Use of social Facebook Pluginsof Facebook Social Plugins
This website uses social plugins (“plugins”) of the social network facebook.com, which is operated by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These plugins are recognizable by the Facebook logos (white “f” on blue tile or a “thumb up” sign) or are identified by the addition “facebook social plugin”. The list and the appearance of the Facebook social plugins can be seen on https://developers.facebook.com/docs/plugins/. When you a website of ours, which includes such a plugin, your browser will establish a direct connection with the servers of Facebook. The contents of the plugin will be transmitted by Facebook directly to your browser, which incorporates it into the website. The operator of the website therefore has no influence on the amount and contents of the data, which Facebook collects with the help of this plugin and therefore informs users according to its knowledge: through the incorporation of the plugins Facebook receives the information that a user has visited the corresponding page of the website. If the user is logged into his Facebook account, Facebook can link the visit to the user’s Facebook account. If users interact with the plugins, for example by confirming the like button or posting a comment, the corresponding information will be transmitted by your browser directly to Facebook and is stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out his IP address and store it. According to Facebook, in Germany only an anonymized IP address is stored. The extent and purpose of the collection and further processing and use of the data by Facebook, as well as the related rights and options for the protection of the user’s privacy can be consulted in the data privacy statements ofFacebook: https://www.facebook.com/about/privacy/.If a user is a member of Facebook and does not want Facebook to collect his data through this website and link these data to the member data stored by Facebook, he has to log out of his Facebook account before visiting this website. It is also possible to block Facebook social plugins by add-ons for your browser, for example the “facebook blocker”. 

Twitter
This website integrates the buttons of the service Twitter, provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They can be identified by the elements “Tweet” or “Follow” together with a stylized blue bird. With the help of these buttons it is possible to share a content or page of this website on Twitter or follow us on Twitter. If a user visits a website of ours, which incorporates such a button, his browser establishes a direct connection with the servers of Twitter. The content of the twitter-buttons will be transmitted by Twitter directly to the browser of the user. The operator of the website therefore has no influence on the amount and contents of data collected by Twitter via this button and informs users according to its knowledge, according to which only the IP address of the user the URL of the respective website will be transmitted when obtaining the button, but these data will not be used for other purposes than the representation of the button. More information can be found in the data privacystatement of Twitter underhttps://twitter.com/privacy

Security
Mountain Residences takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Besides that your visit to the website is secured via an SSL certificate. This means that your connection with the website of Mountain Residences is secure. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service via info@mountain-residences.com

How to access, edit or remove your personal data
You can access, edit and remove your data by contacting us directly by email: info@mountain-residencs.com and we can update, unsubscribe or remove your data from our records. If you wish to unsubscribe from our newsletter, you can click at the bottom of the newsletter to “unsubscribe from this list”.

You preserve the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Changes to this Privacy & Cookie Policy
Mountain Residences reserves the right to change this policy in accordance with new privacy laws. Because of this, it is recommended to regularly consult this policy. If you have any questions about this policy please email us at info@mountain-residences.com

This policy was last edited on 24nd June 2021